1. Introduction

Modern Amenities, LLC (“Modern Amenities,” “we,” “our,” or “us”) is committed to protecting your privacy. This Policy describes how we collect, use, disclose, and safeguard information when you:

• visit modern-amenities.com or any sub-domain;

• communicate with our team by email, phone, or web form; or

• interact with our smart coolers, micro markets, or other unattended-retail installations (collectively, the “Services”).

By using the Services, you consent to the practices described below.

2. Information We Collect

a. Personal Information – name, email address, phone number, business name, job title, and mailing address provided when you request a quote, schedule a demo, or sign a service agreement.
b. Usage Data – IP address, browser type, referring pages, time-stamps, and interaction logs collected automatically through analytics tools.
c. Device & Transaction Data – card-token details, purchase history, product selections, and machine telemetry captured by our smart-market software.
d. Cookies & Similar Technologies – small files placed on your device to remember preferences, analyze traffic, and measure marketing performance.

3. How We Use Your Information

• Provide, operate, and improve the Services.

• Process payments, service requests, and support tickets.

• Send product updates, industry insights, or promotional offers (you may opt out at any time).

• Monitor device health and restock levels to keep your locations running smoothly.

• Detect, investigate, and prevent fraud or security incidents.

• Comply with legal obligations and enforce our agreements.

4. Legal Bases for Processing

Where required by applicable law, we rely on one or more of the following grounds: (i) performance of a contract; (ii) legitimate business interests that are not overridden by your rights; (iii) your consent; or (iv) compliance with a legal obligation.

5. Data Protection & Security

We employ administrative, technical, and physical safeguards—including encryption in transit, access controls, and routine audits—to protect your information. No online service, however, can guarantee absolute security.

6. Third-Party Sharing

We share information only with:

• Service providers (e.g., payment processors, cloud hosts, analytics vendors) who process data on our behalf under confidentiality agreements.

• Business partners involved in delivering or servicing equipment at your premises.

• Authorities when required by law, subpoena, or to protect rights, property, or safety.

We do not sell or rent your personal information.

7. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, resolve disputes, and enforce our agreements.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal data, and to object to certain processing activities. To exercise any of these rights or to opt out of marketing emails, contact us at [privacy@modern-amenities.com].

9. Children’s Privacy

The Services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us for deletion.

10. Changes to This Policy

We may update this Policy periodically. The “Last updated” date indicates the most recent revisions. Continued use of the Services after changes become effective signifies acceptance.

11. Contact Us

Questions about this Policy or our privacy practices?
Email [privacy@modern-amenities.com] | Phone [XXX-XXX-XXXX] | Mail [Address, City, State ZIP]

Terms of Service

Last updated [Month Day, Year]

1. Acceptance of Terms

By accessing modern-amenities.com or signing a Service Order, you (“Client,” “you,” or “your”) agree to these Terms of Service (“Terms”). If you represent an organization, you confirm you have authority to bind that entity.

2. Scope of Services

Modern Amenities provides fully managed smart coolers, micro markets, and related unattended-retail solutions, including equipment installation, stocking, remote monitoring, and maintenance (“Managed Services”), as detailed in your signed Service Order.

3. Eligibility & Account Security

You must be at least 18 years old and provide accurate information when requesting a quote or creating an online account. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

4. Service Fees & Payment

• Unless otherwise stated in your Service Order, installation fees, monthly management fees, and any revenue-share arrangements are invoiced per the schedule set forth therein.

• Fees are non-refundable except as required by law or expressly stated in the Service Order.

• Late payments may accrue interest at 1.5 % per month (or the maximum rate allowed by law).

5. Equipment Ownership & Access

All equipment provided by Modern Amenities remains our property unless your contract states otherwise. You agree to grant us and our technicians reasonable access during normal business hours to install, service, and remove equipment as needed.

6. Client Responsibilities

• Provide a standard 120 V electrical outlet and safe, level floor space.

• Ensure reasonable security and an indoor environment within recommended temperature ranges.

• Promptly report malfunctions, vandalism, or suspected tampering.

7. Intellectual Property

All website content, software, trademarks, and documentation are owned by Modern Amenities or its licensors. Except as expressly permitted, you may not copy, modify, distribute, or reverse-engineer any portion of the Services.

8. Warranties & Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

9. Limitation of Liability

Modern Amenities is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from or related to the Services, even if we have been advised of the possibility. Our aggregate liability under these Terms will not exceed the total fees you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Modern Amenities and its affiliates from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of your misuse of the Services, violation of these Terms, or infringement of any third-party rights.

11. Termination

Either party may terminate the Services for material breach if the breach is not cured within 30 days after written notice. Upon termination, you must allow removal of all Modern Amenities equipment and pay any outstanding fees.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of [State], without regard to conflict-of-law principles. Any dispute not resolved informally will be settled by binding arbitration in [County, State], conducted under the Commercial Arbitration Rules of the American Arbitration Association. Judgment on the award may be entered in any court of competent jurisdiction.

13. Changes to Terms

We may revise these Terms from time to time. We will post the updated version on our website and update the “Last updated” date. Continued use of the Services after changes take effect constitutes acceptance.

14. Contact

For questions about these Terms or the Services, reach us at:
Email [support@modern-amenities.com] | Phone [XXX-XXX-XXXX] | Mail [Address, City, State ZIP]